Contact

Tell us which of these you are.

We do four fairly different things, and the fastest way to help you is to send you to the right one. Pick the line below that sounds most like your situation.

Choose your situation

I have an exam

I'm scheduled to take a test

You need the address, the hours, what to bring, and what happens when you arrive. Everything about the day itself is on the testing page — and scheduling questions go to your testing partner, not to us.

Testing information →
I need fingerprints

I've been asked to get fingerprinted

An employer, licensing board or agency has sent you here. Check what identification to bring before you go.

Fingerprinting information →
I run an organization

I want my business to work better

Leadership that's stretched, systems that create work, a process that leaks money, or a hiring pipeline that stalls. Start with a conversation — we'll tell you honestly whether it's ours to solve.

Start a business conversation →

If you're trying to schedule, reschedule or cancel an exam

IME does not register, schedule, reschedule, cancel, or accept payment for exams. All of that is arranged directly with the organization sponsoring your exam. We provide the testing center and administer the session.

Contact your testing partner directly for anything involving eligibility, appointments, fees or results. If you're not sure who that is, call us and we'll help you work it out — that part we can do.

Business enquiries

Let’s talk about where you want to go.

You don't need a defined project or a budget to have this conversation. The most useful first message is a plain description of the symptom — the thing that keeps taking longer, costing more, or falling apart.

  • We'll respond with questions before recommendations
  • If it isn't ours to solve, we'll say so
  • No obligation, and nobody will chase you

We reply to every message. If your question is about an exam you have booked, contact the organization sponsoring it — they hold your appointment.